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Platform

Travel agency website with online booking

Your agency's customer-facing website, run from the same system as your bookings. It sells flight tickets alongside the tours, hotels, visas and Hajj & Umrah packages you offer, lets travellers book or enquire, and includes an AI chat assistant that helps customers book flights, tour packages, Hajj & Umrah and visa processing. Branding, translation and search settings are all managed from your admin.

4 services
Tours, hotels, visa, Hajj & Umrah
Featured
Highlight your chosen products
Multi-language
Translation settings built in
Account or guest
Customer checkout options
Overview

A travel agency website connected to your bookings

TravelSuite ERP includes a travel agency website that runs on the same system as your bookings and accounts. Visitors search and book flight tickets, browse the tours, hotels, visa services and Hajj & Umrah packages you sell, then book or send an enquiry. Because the website reads from the same database, prices and package details always match what your team sees in the back office.

Flight tickets take the front row. Customers search one-way, return and multi-city fares, filter by airline, stops and baggage, read the fare rules and book, with your markup applied and the e-ticket and invoice sent automatically. An AI chat assistant on the site answers questions and walks customers through booking a flight, a tour package, a Hajj or Umrah package or visa processing, then hands the booking to your team with the full conversation attached.

Branding is controlled from the admin. Upload your logo, set the site name and tagline, choose the theme and edit the header and footer. Social media links, site-wide SEO and analytics tracking are configured in the same settings area, so a marketing manager can keep the travel website on brand and measurable without touching code or waiting for a developer.

Your products publish from the modules that manage them. Active tours carry their destination, duration and price, hotels their room types and rates, visa packages their country, visa type and processing time, and Hajj & Umrah packages their journey and services. Mark items as featured to give them a front-row place on the site.

The website also follows how you do business. Customer portal settings define sign-up, verification, approval and guest checkout. Translation settings support more than one language, currencies control symbols, formats and exchange rates, and payment methods decide which options are shown at checkout. Customer enquiries can create CRM leads automatically, so every interested visitor gets a follow-up.

Your storefront

One website, every part set from your admin

Each numbered area of the site below maps to a settings screen in TravelSuite ERP. No theme files, no developer queue.

  1. SEO & analytics

    Site-wide meta tags and analytics tracking.

  2. Logo & branding

    Your logo, site name and tagline.

  3. Header & footer

    Navigation and footer menus, links and contact.

  4. Translation

    Offer the site in more than one language.

  5. Customer portal

    Sign-up, login and guest booking rules.

  6. Theme

    Colours and layout that match your brand.

  7. Your services

    Flight tickets first, then your active tours, hotels, visas and Hajj & Umrah packages.

  8. Social media

    Links to your social profiles in the footer.

  9. AI booking chat

    An AI assistant that helps visitors book flights, tours, Hajj & Umrah and visas.

Example site. Your own name, domain and content appear here.

What the site sells

Your services, published straight from the modules that run them

Flight tickets lead the site, next to every tour, hotel, visa or package you mark active, with the same prices and details your team uses. Featured items get the front row.

Flight tickets

Featured

Customers search fares, compare airlines and book flights on your site. Fares come from the GDS, NDC and low-cost sources you connect, with your markup applied, and the e-ticket and invoice go out automatically.

One-way, return, multi-cityAirline, stops and baggage filtersFare rulesYour markupE-ticket by email
DAC → JED12 Mar · 1 adult · Economy
Airline A1 stop · 7h 40m · 30 kg$568Book
Airline BNon-stop · 6h 05m · 40 kg$745Book
Airline C1 stop · 9h 15m · 20 kg$588Book
Example fares.

Tours

Featured

Packages with destination, type and duration, adult price, categories and day-by-day itinerary.

DestinationTour typeDurationAdult priceCategoriesAmenities

Hotels

Featured

Properties by location with room types, rates and availability, and extra services.

LocationRoom typesRatesExtra services

Visa

Visa packages by country and visa type, with processing time and price.

CountryVisa typeProcessingPrice

Hajj & Umrah

Hajj, Umrah and Ramadan Umrah packages with their services and departure dates.

HajjUmrahRamadan Umrah

Enquiries become leads

Customer enquiries can create CRM leads automatically, tagged with the Website source.

Pages and blog

About, contact, policies and articles are edited in the Website CMS.

AI booking assistant

Customers can book through an AI chat on your site

An AI assistant on your website answers questions and takes the customer from first message to booking, for flight tickets, tour packages, Hajj & Umrah packages and visa processing. Your team sees every chat and can take over at any time.

Flight tickets Tour packages Hajj & Umrah Visa processing
  1. Asks for the route or destination, dates and number of travellers
  2. Shows matching flights, packages or visa services with prices
  3. Collects traveller details and creates the booking
  4. Hands the booking to your team, with the full chat attached

Included with AI agents on the Business plan.

Sky Travels assistantAI · replies instantly

I need a flight from Dhaka to Jeddah on 12 March for 2 adults.

Here are the best options for 12 March, 2 adults:

Airline A1 stop · 30 kg baggage$1,136
Airline BNon-stop · 40 kg baggage$1,490

The first one. Can you add an Umrah package too?

Of course. Our 14-day Umrah package starts at $2,400 per person. Shall I add it to the same booking?

Yes, add itShow other packagesTalk to an agent
Type your message…

Example conversation and fares.

Key capabilities

Your agency's customer-facing website, selling flight tickets and every service you offer, with an AI chat that helps customers book.

12 features included in Agency Website

See it in a demo
  • 01Logo and branding settings
  • 02Theme settings
  • 03Header and footer settings
  • 04Tours, hotels, visa and Hajj & Umrah on the site
  • 05Featured products
  • 06Customer portal sign-up and login
  • 07Guest checkout and booking
  • 08Translation with machine suggestions
  • 09Currencies with formats and exchange rates
  • 10Payment methods shown or hidden at checkout
  • 11Site-wide SEO, social media and analytics
  • 12Customer enquiries to CRM leads
Launch workflow

From settings to a live website in six steps

  1. 01

    Brand it

    Add your logo, site name and tagline.

  2. 02

    Style it

    Choose the theme and set the header and footer.

  3. 03

    Publish services

    Activate tours, hotels, visas and packages, and mark favourites as featured.

  4. 04

    Set checkout

    Choose currencies and the payment methods shown to customers.

  5. 05

    Open accounts

    Decide on registration, verification, approval and guest checkout.

  6. 06

    Measure

    Add SEO, social links and analytics, and turn enquiries into leads.

Prices and payment

Show prices in the right format, and only the payment options you accept

Currencies and payment methods are set once and used by the website, invoices and accounts alike.

Payment methods

Customer checkout
  • CashAvailable for: BothShown
  • Bank transferAvailable for: BothShown
  • Mobile walletAvailable for: BothHidden
  • Card (credit / debit)Available for: Receive paymentHidden
  • ChequeAvailable for: BothHidden

Online card gateways are not built in yet. Gateway credentials can be added securely once integrations are released.

Currencies

Format
  • $USDDefault currency$1,234.56
  • د.إAEDSymbol after amount1,234.56 د.إ
  • ৳BDTSymbol before amount৳1,234.56
  • €EURComma for decimals1.234,56 €
  • د.بBHD3 decimals1,234.560 د.ب
Exchange ratesUpdate manually or pull fresh rates from an exchange-rate API.

Example settings.

Built for every team

One website that works for the whole agency

Owners

  • A site that matches your brand
  • Products always up to date
  • No developer for every change
  • Online sales next to the rest

Marketing

  • Featured products
  • SEO and analytics settings
  • Social media links
  • More than one language

Reservations

  • Bookings in the same system
  • Enquiries become leads
  • Customer accounts on file
  • Guest bookings too

Accounts

  • Currencies and exchange rates
  • Checkout payment methods
  • Same prices as the back office
  • No double entry
Why agencies switch

Before and after TravelSuite ERP

TaskWithout TravelSuiteWith TravelSuite ERP
Product listingsCopied by hand to the websitePublished from the modules that run them
PricesWebsite and office prices drift apartOne price, one database
Design changesWait for a developerTheme, header and footer in the admin
EnquiriesLost in email inboxesCreated as CRM leads automatically
International visitorsOne language, one currencyTranslation and currency settings
FAQ

Frequently asked questions

What can customers book on the website?

Flight tickets and the other services you sell in TravelSuite ERP: tours, hotels, visa services and Hajj & Umrah packages. Customers can book on the site themselves or through the AI chat assistant.

Can customers book through an AI chatbot on the website?

Yes. The AI chat assistant on your website helps customers book flight tickets, tour packages, Hajj & Umrah packages and visa processing. It asks for dates and travellers, shows matching options with prices, collects traveller details and creates the booking, and your team can see every chat and take over at any time. AI agents are part of the Business plan.

Can I change the design myself?

Yes. Logo and branding, theme, and header and footer are set from the admin. Page content, menus and blog posts are managed in the Website CMS.

Is the website SEO-friendly?

Yes. Site-wide SEO settings, meta titles and descriptions with a search preview for blog posts, social media links and analytics tracking are all configured from the admin.

Can the website be in more than one language?

Yes. Translation settings manage multi-language content, with machine translation suggestions from providers such as MyMemory, LibreTranslate, Google Cloud Translation, Microsoft Translator or DeepL.

Which payment methods can customers choose at checkout?

You decide which methods are shown at checkout, from cash, bank transfer, mobile wallet, card, cheque and other. Online card gateways are not built in yet, so ask us about the options for your country.

Do customers need an account to book?

No. You can allow guest checkout, require registration, or offer both, with optional email and phone verification and administrator approval for new accounts.

Where do website enquiries go?

Customer enquiries can create CRM leads automatically and be assigned to staff, so your team follows up from the same system.

Can the site use my agency's domain?

Yes. Your website runs on your agency's own domain, with your name, logo and branding. Our team connects the domain during onboarding.

Ready to run your agency from one platform?

Book a free walkthrough or message our team on WhatsApp.

TravelSuite support agent Need help?Chat on WhatsApp