• Choose your language9 languages
Request a demo
Hajj & Umrah operators

Every pilgrim, package and payment in one place

Hajj and Umrah seasons bring hundreds of pilgrims, each with documents, visas, rooms and instalments. TravelSuite ERP keeps every file complete and every payment on time.

3 journeys
Hajj, Umrah and Ramadan Umrah
Per pilgrim
Passport, visa, photo and vaccine status
Live seats
Sold and available per package
Per agent
Sales and commission tracked
Overview

Hajj and Umrah management software for agencies

TravelSuite ERP's Hajj & Umrah module is built for agencies that run Hajj, Umrah and Ramadan Umrah seasons. Build packages, register pilgrims, organise travel groups and record payments in one system instead of spreadsheets.

Each pilgrim file holds the passport, photo, visa and vaccination status, so the operations team sees who is ready to travel and which documents are missing long before departure.

Packages carry their dates, inclusions and seat counts. Sub-agents can sell them, with sales and commission tracked for each agent, and reports show the sales trend, booking status, top packages and commission activity.

Because visas, accounts and the shared inbox are part of the same platform, the season's revenue, dues and profit are always up to date.

Before and after

What changes with TravelSuite ERP

The everyday problems we hear most often, and how TravelSuite ERP solves each one.

  1. 01Pilgrim lists kept in spreadsheets and WhatsApp groups
    Every pilgrim registered once, with documents and status in one file
  2. 02Missing passports or visas found days before the flight
    Document readiness by travel group, visible well before departure
  3. 03Instalments and dues hard to follow up
    Payments recorded against each booking, with the balance always visible
  4. 04Sub-agent sales and commission settled by hand
    Sub-agent bookings and commission tracked per package
How it works

One job, start to finish

Each step happens in the module that does it best, and they all share the same customer and the same accounts.

  1. 1

    Build packages

    Hajj, Umrah and Ramadan Umrah packages with dates, inclusions and seats.

    Hajj & Umrah
  2. 2

    Register pilgrims

    Passport, photo and contact details captured by your team or a sub-agent.

    Hajj & Umrah
  3. 3

    Collect payments

    Deposits and instalments recorded with receipts against each booking.

    Invoice & Payment
  4. 4

    Process visas

    Documents checked and every visa application tracked stage by stage.

    Visa Processing
  5. 5

    Depart and settle

    Groups travel, and supplier costs, commission and profit post to the accounts.

    Finance & Accounting
Your team

Every desk in your office, on one system

Each person works in the same data with what they need in front of them. Nobody waits for a spreadsheet from another desk.

  • Operations team

    Pilgrims, travel groups and document readiness for every departure.

  • Sales staff

    Sell packages, register pilgrims and take payments at the counter or over WhatsApp.

  • Accounts

    Instalments, supplier bills and agent commission without separate spreadsheets.

  • Management

    Sales trend, top packages and the season's profit at a glance.

akabaint-5qlq.1wp.siteakabaint-5qlq.1wp.site website built on TravelSuite ERP
Customer story

Hajj and Umrah packages and bookings on one platform

akabaint-5qlq.1wp.siteHajj & Umrah agencyBangladesh flagBangladesh
  • Hajj
  • Umrah
More success stories
FAQ

Frequently asked questions

Can we manage Hajj, Umrah and Ramadan Umrah together?

Yes. Every package belongs to a journey, and reports can be filtered by Hajj, Umrah or Ramadan Umrah.

Can we run several groups at once?

Yes. Pilgrims are organised into travel groups for each departure, and each group shows its own document readiness.

Which pilgrim documents can we track?

Passport, photo, visa and vaccination status for every pilgrim, so missing documents surface before departure.

Can sub-agents sell our packages?

Yes. Bookings can be linked to a sub-agent, and their sales and commission appear in the agent reports.

How do we record instalments?

Record each deposit or instalment against the booking by cash, bank transfer or mobile wallet. The outstanding balance updates straight away.

Does it handle Umrah visas?

Yes. Visa applications are tracked stage by stage in the visa module, from document collection to delivery.

Which reports do we get?

Sales trend, booking status mix, top packages by sales and commission activity, filtered by date, journey and agent.

Is it only for agencies in Bangladesh?

No. Hajj and Umrah operators in any country can use it, with multiple currencies and support in English and Bangla.

Ready to run your agency from one platform?

Book a free walkthrough or message our team on WhatsApp.

TravelSuite support agent Need help?Chat on WhatsApp