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JoFotara e-invoicing for travel agencies in Jordan

TravelSuite ERP sends each invoice to JoFotara for approval before it is issued, adds the QR code to the invoice and keeps every status on record.

Rolling outWe are adding the JoFotara connection to TravelSuite ERP. Business plan customers in Jordan get it as part of setup. Ask our team for the go-live date.

  • JoFotaraJordan's national e-invoicing system
  • ClearanceApproved before the invoice is issued
  • QR codeOn every approved invoice
  • Business planE-invoicing included
E-invoicesJoFotara
DocumentCustomerAmountStatus
INV-2026-0233Customer 01JOD 845.000Approved
INV-2026-0234Customer 02JOD 1,320.500Approved
INV-2026-0235Customer 03JOD 260.000Awaiting approval
CN-2026-0007Customer 02JOD -150.000Rejected: tax number missing
Invoice INV-2026-0233Approved
UUID
A41C…6E92
Total
JOD 845.000

Example data.

Overview

How e-invoicing works in Jordan

Jordan's Income and Sales Tax Department (ISTD) runs JoFotara, the national e-invoicing system. VAT-registered businesses submit each invoice to JoFotara, which approves it before it is issued to the customer.

TravelSuite ERP does this from the invoices your agency creates for tours, hotels, transport and flights, including trips to Petra, Wadi Rum and the Dead Sea, so your team does not have to re-enter anything in the JoFotara portal.

What's included

Everything your e-invoices need

Clearance before issue

Each invoice is approved by JoFotara before your customer receives it.

QR code on the invoice

Approved invoices carry the JoFotara QR code.

Cash and credit invoices

Paid-now and on-account sales are submitted as the right invoice type.

Credit notes

Refunds and cancellations become credit notes linked to the original invoice.

Buyer tax number

The buyer's tax number is added for business customers.

Amounts in JOD

Totals and tax are calculated in Jordanian dinars to three decimals.

Status and error log

See approved and rejected invoices, with JoFotara's messages to fix them.

Archive

The approved e-invoice and the customer PDF are stored with the booking.

Connection options

Connect the way your business prefers

  • JoFotara APIDirect connection to JoFotara using your agency's activity credentials.
  • JoFotara portalUse the ISTD portal alongside TravelSuite ERP during the switch-over.
  • Your e-invoicing providerAlready working with a provider? We can connect TravelSuite ERP to it.
How it works

What happens to every invoice

  1. 01

    Issue the invoice

    Your team creates the invoice from a booking or quotation, as usual.

  2. 02

    Build the e-invoice

    TravelSuite ERP prepares it in the JoFotara format.

  3. 03

    Send for approval

    The invoice is submitted to JoFotara.

  4. 04

    Approved

    The QR code and approval are added to the invoice.

  5. 05

    Share with the customer

    The customer receives the invoice PDF by email or WhatsApp.

FAQ

Frequently asked questions

Is e-invoicing for Jordan included?

Yes. E-invoicing for Jordan is included in the Business plan and in Enterprise contracts.

Who has to use JoFotara?

VAT-registered businesses in Jordan issue their invoices through JoFotara. If your agency is registered for sales tax, it applies to you.

Do I need JoFotara credentials?

Yes. Your agency registers its activity on JoFotara and authorises TravelSuite ERP to submit on its behalf. Our team helps you with the setup.

What happens if an invoice is rejected?

The invoice shows JoFotara's message. Correct the details, such as the buyer's tax number, and submit it again.

Can I issue credit notes?

Yes. Refunds and cancellations are issued as credit notes linked to the original invoice.

Do my customers still get a PDF?

Yes. Customers receive the invoice PDF with the JoFotara QR code.

Ready to run your agency from one platform?

Book a free walkthrough or message our team on WhatsApp.

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